Coronavirus – What Every Business Needs to Know

Please see attached a very comprehensive document which was released yesterday and which may provide you with some useful guidance on many of the topics we are being asked about.

We also thought it might be useful to send the notes below regarding current scams which appear to be doing the rounds at this unsettled time. Whilst we are all concerned and worried about the situation we find ourselves in, it is still important to stay vigilant and maintain our usual standards for staying safe, both physically and online/ telephone.

With the ongoing coronavirus (Covid-19) situation, criminals are playing on people’s confusion to try new scams. Many claim to offer services and products relating to Covid-19, to trick innocent clients into parting with personal information and their money. So here are some tips to help you avoid becoming a victim. 

Scams to look out for

Purchase scams offer protective equipment, sanitising products and other desirable goods for sale, that you will never receive. Be careful paying for anything via bank transfer and only buy goods from reputable companies that you know and trust.

Smishing is sending text messages that appear to come from a trustworthy source like the UK government, HMRC or even your own doctor which try to steal personal or financial information. If you doubt the text’s authenticity, don’t click links. Visit www.gov.uk to check any information given. Verify an organisation’s phone number from their website or from old printed correspondence. 

Phishing is sending emails which try to make you divulge sensitive personal or financial information. They may appear to be Covid-19 tax refunds, reimbursements from travel bookings, safety advice via email and even donation requests. Fraudsters will try to make you click on links that aren’t safe. So think before you click. If in doubt, then don’t click. And don’t open any attachments from senders that you don’t know. If you’re still worried, talk to family, friends or someone else you trust. 

Vishing is unsolicited phone calls. Always be suspicious of ‘cold-callers’. Don’t be afraid to challenge them or hang up if you can’t verify the caller. HMRC, Banks, police etc. will never ask for security information, so never give out personal details, especially bank security details like PIN etc.. If you’re concerned, call the organisation back on the number listed on their website, ideally on a different phone as criminals can sometimes keep the line open.

Stay safe and well everybody and do not hesitate to contact us if you have any queries. As you are aware, we are working from home so please bear that in mind should we take longer to reply to your emails.

Credit: Jerram Surlis Ltd

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